Track your shipment
Track a shipment
Where is my vehicle right now?
Enter the VIN, serial or booking reference. You will see the same status our desk sees, without waiting for us to open.
Using it
What to type in
Any one of these will find the unit:
- The VIN, for a car, truck or motorbike. Seventeen characters, on the dashboard plate, the door jamb and your title.
- The serial number, for equipment that has no VIN.
- The booking reference we sent you when the space was confirmed.
You do not need an account, and you do not need to be the person who made the booking. If the reference is right, the status comes back.
Reading it
Why a status can lag the vehicle
A tracking status changes when a party in the chain files the event, not at the moment the thing physically happens. A unit can be on the quay for a day before the terminal transmits the gate-in, and a vessel can sail hours before the departure is confirmed against the manifest.
So a status that looks a day behind usually is a day behind, and that is normal. A status that has not moved in a week, on a leg that should take days, is worth a phone call.
Reference not found, or a status that has not moved?
Send us the reference and the date you expected it to move. We will chase the party that owes the update.